Rbtc swap transaction failed

I used rbtcswap.app for converting some RBTC to on-chain BTC.

The receiving address was a bech32 address. The transaction shows as failed on the website. Here is a screenshot. I have raised the issue on Slack and Telegram and was told that it is a “third party” tool and they will look into it.

Could someone help me understand why this failed? The RBTC are still on the contract address so it should be retrievable, right??

The link for this website was on the official RSK website. Hope the community and the experts can help.

Here’s the link to the transaction from my wallet to the contract.